admin 
This is an add-on allowing video chat in Perfex CRM platform integrating LiveSmart Server Video in it. In order to use this plugin, you need LiveSmart Server Video product.
The plugin adds possibility for Perfex customers to request video call with their administrator or staff members to communicate with video calls between each others and also integrates LiveSmart dashboard to administrator panel.
LiveSmart Server Video
Demo admin site can be checked with [email protected] / admin1234 or [email protected]/admin5678 as staff members and demo customer site with [email protected] / demo1234 as customer. When you login with customer profile you will see a contact button with red (offline) badge. After you login with staff member who is assigned customer administrator, badge turns green and customer can do video. If there is no staff personnel logged in, clicking on the button leads to Support page. More about configuring presence button can be seen here.
Features
| Online scheduling | Schedule meetings on definite timeframe. Meeting is automatically stopped at the end and there is a timer showing the remaining time. |
| Online lessons | Ideal for online classes. The tutor is with his camera and microphone on, while attendees are muted. They can raise a hand to request permission. |
| Private rooms | You can setup a private room by defining a password for it. |
| Speech recognition | Speech is transformed into text messages for the other party. |
| Text to speech | Type in your chat and your attendee will receive voice messages. This functionality can be combined with translation module. |
| Speech to text & translation | Speech to text and translation. It requires Google API key and is available for Chrome. Chat messages are also translated. |
| ScreenShare, File share | Share your entire screen to present document or slides. Send files to all your participants. |
| Whiteboard | Collaborative whiteboard to help online teaching and presenters. |
| Chat | Interactive chat |
| Stream YouTube video | Start the demo, open Settings, fill in YouTube URL and the video will start streaming. |
Requirements, Installation Guide and Demos
– LiveSmart Server Video installed;
– Choose the proper version, make a backup and replace files in Perfex CRM folders;
– Execute the included SQL file in the phpmyadmin or other relevant MySQL facility;
– LiveSmart Server Video demo with [email protected] / admin1234 or [email protected] / admin5678 as staff members and [email protected] / demo1234 as customer
Changelogs
v1.0.5 - Aug 8, 2023 - Perfex CRM integration up to v.3.0.6
