admin 
Fowtickets Simple Laravel Customer Support Software With Ticketing System And Knowledge Base dedicated to people and website owners that provide specific services and want to add a ticketing system to their website or have a helpDesk to provide assistance to customers. This system contains many features that will help to provide good support to your customers.
Features
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Ticketing System:
Experience seamless issue management with automated routing, collaborative tools, and performance analytics.
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Knowledge Base:
Unlock a wealth of information with structured resources, guides, and efficient search functionality.
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Agents and Departments:
Elevate collaboration and issue resolution with organized support teams and efficient routing.
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Email Notifications:
Stay informed with real-time updates on ticket status, agent responses, and resolutions.
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Account Notifications:
Receive important account updates and information to stay informed.
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OAuth Options (Facebook and Google):
Simplify login with OAuth options, providing a convenient and secure experience.
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Email Verification:
Enhance security by confirming account ownership through email verification.
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Two-Factor Authentication (2FA):
Add an extra layer of protection with two-factor authentication for secure logins.
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Translatable:
Translate any language website easily through the translation system available to you as an admin.
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RTL Supported:
Ensure seamless compatibility with Right-to-Left, enhancing accessibility for diverse audiences.
Requirements
- PHP 8.1x
- Operating System : Linux or Windows
- Shared, VPS or Dedicated Server
- MySql: 5.7+
- BCMath
- Ctype
- Fileinfo
- JSON
- Mbstring
- OpenSSL
- PDO
- pdo_mysql
- Tokenizer
- XML
- cURL
- zip
- GD
Demo and documentation
Frontend User access details
- Link : https://demo.vironeer.com/fowtickets/user
- Email : [email protected]
- Password : User1234
Agent access details
- Link : https://demo.vironeer.com/fowtickets/agent
- Email : [email protected]
- Password : Agent1234
Admin access details
- Link : https://demo.vironeer.com/fowtickets/admin
- Email : [email protected]
- Password : Admin1234
Documentation
Installation
You will get a full guide to install the script, but you can always ask for our help by ordering our service for 25$.
News And Updates
ChangeLogs
Version 2.0
- Completely new and improved version
Version 1.3
[NEW] Email Notifications Added [NEW] User Notifications Added [NEW] Email Verification Added [NEW] 2Fa Authentication Added [UPDATE] Admin panel design
Version 1.2
[NEW] Advanced search added [FIX] Ticket Attachments error fixed [FIX] SMTP save changed error fixed
Version 1.1
[NEW] Facebook Oauth Added [NEW] Dynamic Pages Added [UPDATE] User Panel Updated [UPDATE] User Details Updated
Version 1.0
- Initial Release
